Privacy Notice

Version: 2026-10-15 · Effective date: October 15, 2026

A consolidated convenience copy of the current published documents. Each document retains its own version and effective date. The versioned legal pages and archive remain authoritative.

On this page

Who operates Soteria

Soteria is personally operated from Cairo, Egypt, initially for the Egyptian market. Contact [email protected] for privacy matters. This notice explains processing; reading it is not consent.

Information in the service

Accounts hold login identifiers, password hashes, security settings, sessions and recovery records. Persons have stable identities with separate global, Organization and Group profiles. Profiles can include names, contact details, optional birth dates, addresses, locations, relationships, photos and custom fields. Organizations may record memberships, roles, attendance, events, activities, challenges, points, announcements and reservation answers or uploads. These records can reveal religious participation and other sensitive information; collect only what is necessary and lawfully authorized.

Why information is processed

We process information to operate accounts, apply scoped permissions, coordinate community work, deliver requested notifications and email, protect the service, support users and maintain recovery copies. We retain security/audit records, support correspondence and package/subscription history. Manual reservation payment evidence may exist; platform subscription payment processing is not enabled by this legal release. Optional AI import analysis sends selected uploaded information to the configured AI service/provider for a draft that requires review. Avoid unnecessary sensitive data in imports.

Organizations, children and sharing

Organizations determine which information they collect for their activities and who may access it. Administrators must have a lawful basis and appropriate guardian consent before handling children’s information. Creating a managed Person creates no Account and no contractual acceptance. Scoped permissions limit profile access; public media and shared/exported information may be seen outside those scopes. Service providers process information for hosting, storage, email and selected features; see the Subprocessors page. We do not promise storage exclusively in Egypt.

Cookies and device storage

Soteria uses authentication/session cookies, locale preferences and local/offline storage for application operation. Push delivery uses device subscriptions when enabled. Maps/location features contact Google when used. This notice does not authorize optional marketing or unrelated tracking.

Retention and deletion

There is no single approved retention period for all information. Membership removal and archiving may preserve historical profiles and activity. Security maintenance and email pruning apply their own rules; legal and subscription evidence is retained for accountability. Referenced media and private recovery records may remain. Encrypted backups may retain earlier/deleted data; deletion does not immediately erase backups, exported files or offline device copies. Contact us for a category-specific review. We do not run a blanket automatic deletion programme.

Requests, security and changes

Email [email protected] to request access, correction, deletion where applicable, withdrawal of a specific consent, or to raise a privacy complaint. Identify the relevant Account or Organization and request; never send passwords or recovery codes. We may verify identity proportionately and involve the responsible Organization. Withdrawal does not erase prior lawful processing or contract evidence. We use access controls and security measures but cannot guarantee absolute security. Material changes receive a new document version; contractual reacceptance is separate from notice updates.