Cancellation & Refund Policy

Version: 2026-10-15 · Effective date: October 15, 2026

A consolidated convenience copy of the current published documents. Each document retains its own version and effective date. The versioned legal pages and archive remain authoritative.

On this page

Before paid checkout

No platform subscription payment is taken by this legal release. There is therefore no automated subscription refund flow. Individual Account creation is free. This policy concerns platform subscriptions; Organization-run event/reservation charges follow that organizer’s disclosed terms.

Request cancellation

Contact [email protected] with the Organization, authorized contact and relevant subscription/order reference. Do not send card details or passwords. We will verify authority and clarify the effective date and access consequences. Stopping renewal and requesting deletion are separate requests.

Refund review and future orders

Before a paid purchase, the order must state its cancellation deadline, refund eligibility, treatment of partial periods and method/timing of any refund. No blanket non-refundable rule or fixed refund promise is established here. Report duplicate, unauthorized or incorrect charges promptly with a safe reference. Mandatory consumer rights take precedence over any conflicting order term.

Access and information after cancellation

Cancellation does not automatically delete Persons, attendance, legal evidence or backups. Request available exports and discuss deletion/retention separately. Package expiry and capacity restrictions may affect operational access; privacy and security contact remain available.